What do the fees and charges go toward?

Fixed fees will ultimately be directed toward infrastructure investment such as line and facility upgrades and replacement, which is a long-term and ongoing expense category.

Consumption fees are generally directed toward the ongoing costs of operating the water and wastewater systems.

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1. Why are utility rates increasing?
2. What do the fees and charges go toward?
3. How were the new proposed rates determined?
4. How will this impact my bills?
5. What is the transition plan?
6. What is a Full Cost Recovery model?
7. Why move to a single consumption rate?
8. How will this affect non-residential accounts?
9. How do I know my meter size for fixed rates?
10. What is Water Loss?
11. What is SRRUC?
12. What is WRSSC (Westend)?
13. What is the WRSSC Sewage System Project?